1. How can I check my order status?

If you have set up an account with koxkingchief, you can sign in to check your order status. If you do not have an account, you may sent email to service@koxkingchief.com from 7am-12am EST daily (except holidays) with your order number.

Once your order ships, you will receive a shipping notification that includes tracking information.

You can track your shipment through the carrier using this information.

2. How can I pay for my order?

We accept PayPal for all purchases. You represent and warrant that: you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. All payments must be in United States dollars.

3. How do I know shopping is secure?

We implement many layers of safeguards to protect your security and privacy. Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All transmissions that include personally identifiable information are protected using the industry standard SSL (secure socket layer) protocol encryption technology to protect against information loss and assure a secure and trusted experience. In addition, we utilize other physical and contractual practices and policies to safeguard your information. However, it is important to know that no online data transmission can be guaranteed to be 100% secure.

4. Have another question? > View our full list of faqs